Review Moderation

Not every review should go live the moment it is submitted. Some need a second look. Revo's review moderation gives you full control over what appears on your product pages, with tools that keep the process fast even as your review volume grows.

The moderation queue shows every incoming review in one place. You can approve, reject, or hold individual reviews with a single click. For stores that receive a high volume of reviews, bulk actions let you approve or reject multiple reviews at once. Each review displays the full content, star rating, customer name, and any attached photos or videos, so you can make decisions quickly without opening each one separately.

Auto-publish rules save even more time. Set a star rating threshold -- for example, automatically publish all reviews with four stars or higher -- and Revo handles the rest. Reviews that meet your criteria go live instantly. Reviews below the threshold land in the moderation queue for your manual review. This means positive feedback reaches your product pages immediately while you still get to review anything that might need attention.

Replying to reviews is built right into the moderation interface. Thank customers for positive feedback, address concerns in critical reviews, or answer product questions. Your replies appear publicly on the product page, showing potential buyers that there is a real person behind the store who cares about the customer experience. For Shopify merchants managing product reviews at scale, this combination of auto publish reviews, manual moderation, and direct engagement keeps your review content high quality without turning it into a full-time job.