Frequently asked questions.
Installation, features, pricing, technical stuff, and migrating from other review apps.
Getting Started
Go to the Shopify App Store, search for Revo, and click Install. It connects to your store automatically. No code changes or theme edits needed.
Most merchants finish in under five minutes. Install the app, set your email timing and branding, drop widgets into your theme, and you're done.
No. Revo uses Shopify's Online Store 2.0 app blocks. You add widgets by dragging and dropping in the Theme Editor.
Yes. You can try the full feature set before paying. No credit card required to start.
Features
Yes. Each review supports up to five photos and a video. They show up in a gallery on your product pages.
After an order is fulfilled, Revo sends a branded review request email on your schedule -- anywhere from 1 to 30 days after delivery. If a customer doesn't respond, a reminder follows up.
Yes. You set percentage or fixed-amount discounts for text, photo, and video reviews. You can reward visual reviews more generously. Discount codes are generated and delivered automatically.
A product page review list, star rating badges for collection pages, a reviews carousel, and a dedicated Happy Customers page. All widgets are customizable.
Yes. Revo adds Schema.org structured data to your product pages automatically. Star ratings and review counts show up in Google results without any code on your end.
Yes. Every review goes through a moderation queue where you can approve, reject, or hold it. You can also set auto-publish rules by star rating and reply to reviews directly.
Pricing
$9.99/mo with every feature included. No tiers, no add-ons, no volume charges. Same price whether you have 10 reviews or 10,000.
None. Unlimited reviews, unlimited emails, unlimited products. $9.99/mo is the full price.
Loox starts at $12.99/mo for 100 review request emails, with costs increasing as your store grows. Revo is a flat $9.99/mo with unlimited emails and all features.
Yes. No contracts, no annual commitment. Cancel through the Shopify App Store whenever you want.
Technical
No. Widgets load asynchronously and the app has minimal impact on page load speed.
Yes. It works with all Online Store 2.0 themes through native app blocks -- free Shopify themes and third-party themes alike.
Your data is stored securely and you own it. Export all your reviews via CSV at any time. Revo follows Shopify's data protection requirements.
Email templates and widgets can be customized to your store's language. Reviews display in whatever language your customers write in.
Migration
Yes. Revo supports CSV import, so you can bring reviews from Loox, Judge.me, Yotpo, Stamped, Ali Reviews, or anything that exports CSV. Most migrations take under ten minutes.
No. Export your reviews from your current app as CSV, then import them into Revo. Review content, star ratings, customer names, and dates are all preserved.
In the Loox dashboard, go to the export section and download your reviews as CSV. In Revo, go to Import, upload the CSV, and map the columns. Takes a few minutes.
Yes. Export all your reviews as CSV any time -- for backup, analysis, or if you ever want to move elsewhere.
Ready to start collecting reviews?
Every feature, one price, no surprises. Try Revo free.